An interview with a person, can hardly tell how it would be to work with a person on a daily basis so the only way we have is reference, we can ask them how his working pattern is, how his behavior, his attitude, his knowledge and many more is. It can be of a great help it can act as a tie breaker when you are confused between the two applicants. But, most of the companies keep the reference check as last part of their recruitment process.
Checking the references of the applicant has become more and more important as the CV contains incomplete or misrepresented information about the candidate behavior in the work place. There is a competition of getting jobs out there due to increasing population and lesser number of job opportunity. Due to this, there is an extreme pressure upon the job seekers so to stand out from the competition job seekers do is they represent is something that actually may not exists or it may be exaggerate to get the job.
In a recent survey it was found that one of three managers have lied or exaggerate about their past experience in resume. It is a big loss for the organisation as the person who is hired is not proper and secondly the opportunity of the qualified person also goes wasted.
Look out for these challenges during reference checks.
· Some people might not like to disclose any information about their former co-worker. So make them comfortable and assure them that the phone will be confidential and would help them to understand the person in a better way.
· Some references might hold the complaints and the ill behavior of the short listed employee it is so because we don’t like to be a hurdle in their way of getting selected for a better position or job. To tackle this problem you can ask for examples or instances as to how he/she is good at it.
· The references might be in a shortage of time so make the call short to a maximum of 10- 15 minutes. Coordinate via email it is considered a legal proof for the reference check.
Some questions that can be included in the reference checks are:-
· Date of employment.
· Job title and main responsibilities.
· Attendance record and number of sick leave taken.
· If they were reliable honest and hardworking.
· Any reasons why they shouldn’t be hired.