Reliable Contact Point Verification Across India.
- Residence, Address & Business Verification
- Geo-Tagged & Timestamped Evidence
- Customizable Verification Templates & Reports
- Structured Field Verification with Defined Quality Controls
Trusted by leading organisations across 50+ countries
Why Choose Us?
Built for organisations that need reliable field verification, controlled execution, clear evidence, and timely outcomes at both individual and high-volume scale.
Digital Case Management & Centralized Client Portal
Submit, track, and manage verification cases through a dedicated digital workflow. Get visibility into case status, exceptions, and final reports from one central platform.
Dedicated Relationship Management
A dedicated Relationship Manager coordinates your account end-to-end, supported by additional team members to ensure continuity, responsiveness, and operational support.
Custom Verification Workflows
Adapt verification parameters, field templates, evidence requirements, reporting formats, and workflows to match your specific business process.
Evidence-Driven Verification Reports
Receive structured reports designed for quick review, with relevant observations, verification outcomes, supporting evidence, and geo-tagged or timestamped information where applicable.
100% Data Security. Zero Incidents Reported
Data encryption, RBAC, MFA and GDPR, CCPA, DPDP compliant with zero incidents reported till date.
Expertise
Retention
Served
Sectors Served
Ground Truth for Every Verification.
Documents and declarations provide information. Field verification helps validate that information against the actual person, address, business, or location.
Entity & Business Verification
Business Verification
Verify the existence, location, and operational presence of a business at the declared address.
Vendor Verification
Validate vendor information, business premises, contact details, and relevant field observations.
Dealer Verification
Verify dealer locations, operational presence, signage, and other defined field parameters.
Distributor Verification
Validate distributor premises, business activity, location, and operational indicators.
Merchant Verification
Verify merchant details, business location, operational presence, and relevant contact information.
Franchise Verification
Validate franchise locations, business presence, infrastructure, and operational status.
Physical & Operational Verification
Site Inspection
Conduct a physical inspection of the specified premises based on the defined verification parameters.
Infrastructure Assessment
Document relevant physical infrastructure and operational indicators at the location.
Signboard Verification
Verify the presence and visibility of the stated business or entity signage.
Infrastructure Assessment
Document relevant physical infrastructure and operational indicators at the location.
Landmark & Location Verification
Validate the location using relevant landmarks, address indicators, and field observations.
Operational Status
Assess whether the premises appear operational, closed, vacant, relocated, or otherwise inaccessible at the time of verification.
Field-Level Verification
Occupancy Confirmation
Verify whether the stated individual or business is associated with the specified premises, subject to the verification scope.
Neighbourhood / Local Reference Check
Gather relevant information from appropriate local sources where included in the assignment.
Contactability Verification
Attempt contact with the relevant individual or representative through the defined verification process.
Business Activity Verification
Record observable indicators of business activity at the stated location.
Surprise / Unannounced Visit
Conduct an unannounced verification where specifically required and operationally appropriate.
Address Verification
Residence Verification
Verify the stated residential address and document relevant field observations.
Office Verification
Verify the existence and location of the stated office premises.
Business Premises Verification
Validate the declared business location and relevant operational indicators.
Warehouse Verification
Verify the existence, accessibility, and relevant physical characteristics of the stated warehouse location.
Branch Verification
Validate the location and operational presence of a stated branch.
Person & Contact Verification
Applicant Residence Verification
Verify the residential contact point provided by an applicant.
Employee Residence Verification
Validate the stated residential address of an employee or prospective employee.
Guarantor Residence Verification
Validate the stated residence of a guarantor.
Reference Verification
Conduct defined contact or field-level verification of a provided reference.
Customer Residence Verification
Verify the customer's stated residential contact point as required.
Reporting & Evidence
Digital Field Report
Receive structured verification reports containing the defined findings and observations.
GPS Coordinates
Capture location coordinates where applicable to the verification methodology.
Timestamped Images
Capture relevant photographic evidence with associated timestamps where applicable.
Investigator Remarks
Document field observations and relevant information gathered during verification.
Verification Outcome
Present the final verification outcome along with relevant discrepancies, exceptions, or observations identified during the process.
Streamlined CPV Process.
From initiation to final report, every verification follows the agreed scope with digital tracking, trained field execution, and structured evidence capture.
Raise a New Case
Submit a verification request via the client portal with subject details, scope and methodology are pre-set under your engagement, so initiation takes minutes.
Case Assignment & Preparation
Cases go to trained field executives, matched by location, who follow set verification, evidence, and reporting protocols.
Verify the Contact Point
The field executive visits the site and verifies per the agreed scope capturing address, occupancy, business activity, contactability, photos, GPS, and timestamps.
Intuitive Final Report Delivered
Receive a comprehensive report with verification findings, photographs, geo-tagged evidence for faster decision making.
What Our Clients Say About Us.
Hear from teams that rely on Arc to execute structured field verification, capture relevant evidence, and keep their verification workflows moving.
"Arc has supported our field verification requirements with clear reports and consistent evidence. The team is responsive, and we have good visibility into case progress whenever an update is required."
"What we value about Arc is the way their field verification process fits into our existing onboarding workflow. The requirements are understood upfront, the field teams follow the defined process, and the final reports are easy for our teams to review."
"As our verification volumes increased across multiple locations, Arc gave us the operational support and reporting structure we needed to manage cases efficiently. The consistency of execution and timely reporting have been particularly useful for our teams."
Trusted Across Industries.
Different relationships require different approaches. Contact point verification is tailored to your contact points, processes, and reporting needs.
Queries?
We've Got You Covered.
Get clarity on turnaround times, field execution, evidence, technology, security, coverage, and reporting before you get started.
Let's Build a Verification Process
That Works for You.
Share your contact point verification needs with us, and we’ll tailor an approach around your business process.
You're In — We'll Be in Touch.
Our team will reach out within 24 hours to schedule your personalised assessment.
Ready to Get Started?
1000+ Companies trust us. Ready to join them?